“We were having cash flow issues, needed additional working capital and were not able to secure additional credit through our bank. As a result, our banker referred us to CFG. We had talked with other factoring sources in the past, but were leery of the structure and relationship. However, CFG came highly recommended to us by our banker. Our banker even participated in the initial meeting with CFG and not only helped us to attain a comfort level with them, but similarly our banker helped CFG attain a comfort level with us.
We have been with CFG for a year now and the relationship has worked exactly as proposed. CFG has not only supported funding our agreed upon credit line, but they have engaged with us on new proposals and helped identify funding sources for new programs, whether it come direct from CFG or from a source recommended by them.
We have been impressed with the customer service from all levels of the organization throughout our relationship with CFG. CFG is a true business partner and we value the relationship.
The operating relationship has been outstanding as well. However, from an owner perspective, we value more the collaboration, insight, and recommendations that CFG has provided to help the overall bottom line and becoming bankable again. CFG is truly in it to get out of it. We understand that eventually CFG will no longer be a credit source for us, but we hope to still maintain that relationship beyond the end of our agreement.”